Terms of service

Welcome to urbnnest. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is operated by urbnnest. Throughout the site, the terms “we”, “us”, and “our” refer to urbnnest.

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • The information provided by you is accurate and complete
  • You will use the website in compliance with applicable Indian laws

2. Account Terms

You may be required to create an account to access certain features of the website.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Restricting access to your device/account
  • All activities conducted under your account

We reserve the right to suspend or terminate accounts that:

  • Provide false information
  • Violate these Terms
  • Engage in suspicious or fraudulent activity

3. Pricing & Payment

All prices displayed on the website are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as specified.

We reserve the right to:

  • Change product prices at any time without prior notice
  • Modify or discontinue products or services

Accepted payment methods may include:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (if available)

Orders will only be processed after successful payment confirmation.

4. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However:

  • Minor color or appearance variations may occur due to screen settings or lighting
  • We do not guarantee that all product descriptions are error-free or completely accurate at all times

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

5. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per person/order
  • Cancel orders suspected of fraud or unauthorized activity

If your order is cancelled after payment, the applicable refund will be processed.

6. Shipping & Delivery

We aim to deliver orders within the estimated timeframe displayed on the website.

However, delays may occur due to:

  • Logistics issues
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

urbnnest is not liable for delays caused by third-party courier partners.

Customers are responsible for providing accurate shipping details. We are not responsible for delivery failures caused by incorrect information.

7. Returns & Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

For support, contact:
Email: urbnnest.support@gmail.com

8. Prohibited Uses

You agree not to use the website for:

  • Illegal or unauthorized purposes
  • Violating any laws or regulations
  • Uploading malicious code or harmful software
  • Attempting to hack, disrupt, or damage the website
  • Fraudulent transactions or activities
  • Abusive, threatening, or harmful behavior

Any violation may result in termination of access and legal action where applicable.

9. Intellectual Property

All content on this website including:

  • Logos
  • Branding
  • Images
  • Product content
  • Graphics
  • Text
  • Website design

is the property of urbnnest and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, urbnnest shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delivery delays
  • Product misuse
  • Technical interruptions or website downtime

Our total liability for any claim shall not exceed the amount paid by you for the product in question.

11. Third-Party Services

We may use third-party services including:

  • Payment gateways
  • Courier partners
  • Analytics providers

We are not responsible for the policies, actions, or services of third parties.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [YOUR CITY/STATE], India.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will become effective immediately upon posting on the website.

Continued use of the website after changes constitutes acceptance of the updated Terms.

14. Contact Information

For any questions regarding these Terms, please contact:

Email: urbnnest.support@gmail.com
Business Name: urbnnest